Privacy Policy for C-Clip.com
1. Introduction: Commitment to Privacy and Data Protection
At c-clip.com, we are committed to safeguarding the privacy and personal data of our users and customers. We recognize and respect your fundamental rights to privacy and data protection, and we handle all personal information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with our website or communicate with us via any medium.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users who visit or engage with c-clip.com, including through any services, transactions, communications, or devices connected to our website. C-Clip, operating through c-clip.com, acts as the data controller responsible for determining the purposes and means of processing the personal information we collect.
If you have any questions or concerns about your data or this policy, please contact us directly at [email protected].
3. Categories of Personal Data We Process
We collect and process the following categories of personal data, depending on your interaction with our website and services:
a. Usage Data
We automatically collect information on how you use c-clip.com, including browser type, IP address, referring URLs, access times, geographical location, pages viewed, device identifiers, and session durations.
b. Account Data
This includes personally identifiable information (PII) you provide when creating an account or making a purchase, such as your full name, physical address, email address, phone number, and password credentials.
c. Profile Data
Includes information linked to your interactions and preferences, such as purchase history, saved preferences, product interests, behaviors, and other personalized content usage.
d. Communication Data
Refers to any data included in communications between you and C-Clip, including support requests, feedback, email correspondence, and contact form submissions.
e. Technical Data
Includes data about your device, such as operating system, hardware model, browser settings, screen resolution, time zone settings, and system error logs.
f. Transaction Data
Details concerning purchases and orders placed on c-clip.com, including payment methods (processed securely via trusted third-party gateways), payment confirmations, billing and shipping information, and delivery records.
g. Preference Data
Consists of marketing consents, messaging preferences, email opt-in/opt-out history, advertisement interactions, product wishlists, and user-defined interests.
4. Legal Bases for Processing
Your personal information is processed under one or more of the following lawful bases:
– Contractual Necessity: when data processing is required to fulfill our contract with you (e.g., order fulfillment, account management).
– Legal Obligation: where processing is necessary to comply with legal or regulatory requirements.
– Legitimate Interest: where we have a balance-tested business need that does not override your privacy rights (e.g., improving the website, preventing fraud).
– Consent: where you explicitly agree to the processing of your data (e.g., for email marketing, non-essential cookies). You may withdraw your consent at any time.
5. Your Rights (GDPR and CCPA)
In accordance with applicable laws, you have the following rights concerning your personal information:
– Right of Access: You can request confirmation on whether we process your data and obtain a copy of such data.
– Right to Rectification: You may request correction of inaccurate or incomplete information.
– Right to Erasure: You may request deletion of your personal data, subject to legal and operational limitations.
– Right to Restrict Processing: You may request a restriction of the processing of your personal data under certain circumstances.
– Right to Data Portability: You may obtain your personal data in a structured, commonly used, and machine-readable format and request transmission to another controller.
– Right to Object: You may object to the processing of your personal data where our processing is based on legitimate interests or for direct marketing.
– Right Not to Be Discriminated Against (CCPA): We will not discriminate against you for exercising your consumer rights under the CCPA.
To exercise any of these rights, contact us at [email protected].
6. Security Measures
We implement reasonable administrative, physical, and technical safeguards to protect your personal information from unauthorized access, destruction, loss, misuse, or alteration. These include, but are not limited to:
– SSL encryption for data transmission
– Role-based access controls and authentication protocols
– Regular data backups and secure storage
– Employee privacy and security training
– Ongoing system monitoring and audit trails
7. International Transfers
Your personal data may be processed outside your country of residence, including in jurisdictions that may not provide the same level of data protection. In such cases, we use appropriate safeguards—such as standard contractual clauses approved by the European Commission—to ensure that your personal data receives an adequate level of protection.
8. Data Retention
We only retain your personal information for as long as is necessary for the purposes described in this Privacy Policy or as required by law. Specific retention periods include:
– Account Data: retained for the duration of your account and up to 6 months after deletion
– Transaction Data: retained for 7 years to comply with financial and taxation regulations
– Communication Records: retained for 2 years for support resolution and quality assurance
– Usage and Technical Data: retained for up to 12 months for analytics and performance optimization
– Marketing Preferences: retained until consent is withdrawn or after 24 months of inactivity
After the applicable retention period, your data will be securely deleted or anonymized.
9. Cookie Policy
C-clip.com uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. Our use of cookies falls into the following categories:
– Essential Cookies: Required for basic website functionality (e.g., remembering your login session).
– Functional Cookies: Improve site performance and enable enhanced features such as remembering user preferences.
– Analytics Cookies: Help us measure how users engage with c-clip.com, using tools such as Google Analytics.
– Performance Cookies: Allow us to understand and optimize the site’s responsiveness and usability.
We do not use cookies to collect Sensitive Personal Information without your explicit consent.
10. Cookie Management and Regulatory Compliance
You have control over how cookies are stored and used. Upon first visit to c-clip.com, you are presented with a cookie notice requesting your consent for non-essential cookies in accordance with the GDPR. You can change your cookie settings at any time via your browser preferences or by revisiting our cookie consent management tool.
California users may also opt out of certain types of data sharing in accordance with the CCPA by activating the “Do Not Sell or Share My Personal Information” settings.
11. Children’s Privacy
C-clip.com is not intended for children under the age of 13, and we do not knowingly collect or solicit personal data from children. If we become aware that personal data has been collected from a child under 13 without verified parental consent, we will take immediate steps to delete such information. Parents or guardians who believe we may have collected data from a minor are encouraged to contact us at [email protected].
12. Policy Updates & Notifications
We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices, technologies, or legal obligations. Changes to the policy will be posted on this page and, where appropriate, communicated via email or through website notifications. Continued use of c-clip.com following the posting of updates constitutes your acceptance of such changes.
We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.
13. Contact Information
If you have any questions about this Privacy Policy, our data practices, or wish to exercise your rights under applicable privacy laws, you can contact us by email at [email protected].
Compliance Statement
At C-Clip, we are committed to full compliance with international and local privacy regulations, including GDPR, CCPA, and other relevant frameworks. We take your privacy seriously and strive to maintain transparency and control over your personal information. For all privacy-related inquiries or concerns, please reach out to us directly at [email protected].